Privacy Policy
Last Updated 7/24/2025
This Privacy Policy applies to https://www.getcatch.ai (a “Website” ), owned and operated by Elderscan, LLC ("EVERSAFE", "we", "us", or "our"), through which the EVERSAFE service (the "Service") is provided. This Privacy Policy describes how Elderscan,LLC collects and uses personal information you provide through the Website. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
- Contact Information such as name, phone number, mailing address and email address
- Social Security number
- Account balances, assets, account transactions, and payment history
- Credit History
- Real estate address
- Email content including but not limited to sender name, sender domain, email subject, email body, and email attachments
- Unique identifiers such as username, account number, and password
- Billing Information including credit card number and billing address
We use this information to:
- Provide the Service and administer your account
- Respond to customer service requests
- Identify suspicious activity
- Respond to your questions and concerns
- Improve the Service, our Website and/or marketing efforts
- Conduct research and analysis
- Fulfill your order
- Send you newsletters
When you download and use the Service, we automatically collect information including, but not limited to, the type of device you use, operating system version, and the device identifier (or "UDID").
We do not ask for access or track any location-based information from your mobile device at any time while downloading or using our Mobile App.
We will send push notifications to your device to inform you of suspicious activity, reminders, and/or updates.
To stop push notifications, please edit your settings in preferences or at the device level.
Reasons we may share your personal information include:
For our everyday business purposes - such as to process transactions, provide the Service, and maintain your account(s), or as required by law, such as to respond to court orders, legal investigations or other legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. If EVERSAFE is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Website of any such change in ownership or uses of your personal information. EverSafe may share this information, and you cannot limit this sharing.
For our service providers – EverSafe shares your personal information, only with your consent, with third parties that provide services in connection with the Service such as Amazon Web Services (hosting services), Twilio (sending of emails and/or text messages), and Stripe (for payment processing) or to assist us with other business activities such as offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us. EverSafe may share this information, and you cannot limit this sharing.
For email monitoring – We send emails to the Service for evaluation when you enroll in email monitoring or forward emails to EverSafe for review on your behalf only when explicitly instructed by you.
At EverSafe, we respect the autonomy and privacy of your email communications. Members may also forward suspicious emails to the EverSafe team for review – upon their explicit instruction. The forwarding of emails to the EverSafe team for review is only activated when you, as the user, clicks the “Send for Review” button within the Service. These actions are totally under your control. This process is an integral part of our commitment to maintaining a transparent and user-driven approach to email management, ensuring you always have the final say in how your emails are handled and distributed. EverSafe may share this information, and you can limit this sharing.
For our marketing purposes - to offer products and services to you. EverSafe does share this information, and you can limit this sharing.
For joint marketing with other companies - EverSafe does not share this information.
For our affiliates' everyday business purposes - information about your transactions and experiences. EverSafe does not share this information.
For our affiliates to market to you - EverSafe does not share this information.
For nonaffiliates to market to you - EverSafe does not share this information.
Questions?
Contact EVERSAFE through the "Contact Us" link on the Website or you may reach us at the contact information listed below:
E-mail: info@EverSafe.com (mailto:info@EverSafe.com)
Address: 4701Sangamore Road, Suite 100N #31 Bethesda, MD 20816
Who We Are (Who is providing this notice?) - Elderscan, LLC, a Maryland Limited Liability Company.
How does EVERSAFE protect my personal information? To protect your personaI information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards as well as files and buildings that are secure. When you enter sensitive information (such as your Social Security number) or any other Personal Information on a Website, we encrypt the transmission of that information using secure socket layer technology (SSL).
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Although we cannot guarantee its absolute security, if you have any questions about security on our Website, you can contact us at info@EverSafe.com (mailto:info@EverSafe.com).
How does EVERSAFE collect my personal information? Examples of how we collect your personal information include:
• when a request for our service and/or products is made or account information is provided
• contact information is provided
• other information is provided
We also collect your personal information from third-party Service Providers, such as email providers, or other companies, to help us provide the Service, including user authentication and suspicious activity detection.
Why can't I limit all sharing? Federal law gives consumers the right to limit sharing under limited circumstances. They include: • sharing to affiliates for everyday business purposes
• affiliates and non-affiliates who intend to use your information to market to you
• State laws and individual companies may give you additional rights to limit sharing.
Tracking technologies. EVERSAFE and our partners, affiliates, analytics and service providers use cookies or similar tracking technologies. These technologies are used in analyzing trends, administering the site, tracking users' movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
We use cookies to remember users' settings and for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.
Analytics/ Log Files. As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the Website, to track users' movements around the Website and to gather demographic information about our user base as a whole.
We link this automatically-collected data to personal information. This information is linked to the logged-in user's personal information to facilitate the handling of support requests. It helps us better assist a user if they experience any difficulties with a Website and/or Service.
We use mobile analytics software to allow us to better understand the functionality of our Mobile Software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personally identifiable information you submit within the mobile app.
Behavioral targeting. We partner with a third party to either display advertising on our Website or to manage our advertising on other sites. Our third-party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (http://preferences- mgr.truste.com/). Please note this does not opt you out of being served ads. You will continue to receive generic ads.
How can I correct, update, or delete my personal information? If your personal information changes, or if you no longer desire the Service, you may correct, update, amend, delete and/or remove any or all of your personal information, by making the change on your member information page or by emailing our Customer Support at info@EverSafe.com (mailto:info@EverSafe.com). We will respond to your request within a reasonable timeframe.
Links to 3rd Party Sites. Our Website may include links to other websites and their privacy practices may differ from those of EVERSAFE. If you submit personal information to any of those third-party sites, your information is governed by their privacy policies. We encourage you to read and make sure you understand the privacy policy of any website you visit.
Data retention. We retain your information for as long as your account is active or as needed to provide the Service to you. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Additional Information
Changes to this policy. We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on the Website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Collection and use of third-party personal information. You may also provide personal information about other people, such as their name and email address. This information is only used for the sole purpose of completing your request or for whatever reason it may have been provided
Newsletter. If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may choose to stop receiving our newsletters or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us at info@EverSafe.com.
Blog. Our Website offers publicly accessible newsletters, blogs, and/or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at info@EverSafe.com.In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Social Media Widgets. Our Website may include social media features, such as the Facebook “Like” button [and Widgets, such as the “Share This” button or interactive mini-programs that run on our Website]. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social Media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing it.
Definitions
Affiliates. Companies related by common ownership or control. EVERSAFE has the following affiliates but does not share information with these affiliates: Enfocel, LLC.
Nonaffiliates. Companies not related by common ownership or control. EVERSAFE does not share with non-affiliates for marketing purposes.
Joint Marketing. A formal agreement between nonaffiliated companies that together market products or services.
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