Privacy Policy

This privacy notice for Catch Users, describes how and why we collect, store, use, and/or share ("process") your information when you use our services ("Services").  By using the Services, you agree to our processing of personal data that you submit to the Services.

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Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at Legal@getcatch.ai

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We may update this privacy policy from time to time by posting a new version on this web page. You should visit this page occasionally to ensure you agree with any changes. When we make an update, we will post our revised privacy policy on this web page and update the “last updated” date above to reflect the date of the most recent change. By continuing to use the Services after we post any such changes, you agree that you accept the new privacy policy.

SUMMARY OF KEY POINTS

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. 

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we receive any information from third parties? We may receive information from public databases, marketing partners, social media platforms, and other outside sources. 

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so or to enable you to use the Services.

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.

How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what we do with any information we collect? Review the privacy notice in full.

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TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
5. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
6. HOW LONG DO WE KEEP YOUR INFORMATION?
7. DO WE COLLECT INFORMATION FROM MINORS?
8. WHAT ARE YOUR PRIVACY RIGHTS?
9. CONTROLS FOR DO-NOT-TRACK FEATURES
10. DO WE MAKE UPDATES TO THIS NOTICE?
11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
13. USER-DIRECTED EMAIL FORWARDING POLICY

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us: We collect personal information that you provide to us. We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Email Scanning: Catch scans the body of emails you receive to assess their safety. This process involves running email content through various AI models to identify potentially unsafe emails, such as malicious or phishing messages.

Data Storage: Emails identified as unsafe are encrypted and securely stored in our backend AWS (Amazon Web Services) database. This storage is essential to protect other Catch users from similar malicious emails and enhance the overall safety of our platform.

Sensitive Information: We do not process sensitive information.

Information automatically collected: We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies.

We Do Not Sell Personal Information: Because we do not sell personal information, we do not have a process to submit a request to delete or opt out of the sale of personal information.  

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• Phone numbers
• Email Addresses
• Contact or Authentication Data
• Sender Name
• Sender Domain
• Email Subject
• Email Body
• Email Attachments

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share information in specific situations described in this section and/or with the following third parties.

AI models: Catch may share email content with third-party AI models to analyze and evaluate the safety of the emails. These AI models assist us in identifying potential threats and ensuring the security of your email communications.

Explicit User Consent: Before sharing any data with third-party tools, including AI models, Catch obtains explicit user consent. During the app setup or when using specific safety features, Catch will request your permission to scan and share email content for security purposes.

We may need to share your personal information in the following situations:

■ Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

■ Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

■ Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Yes. We use  “cookies” to help us better understand user behavior including for security and fraud prevention purposes, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches.  We provide you with the means to disable their use through our cookie banner.

5. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

We may transfer, store, and process your information in countries other than your own. Please be advised the Services are hosted and provided in the United States. All of our data is housing the United States.  If you access the Services from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United States, the laws of the United States govern our data privacy practices.

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If you are a resident in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, then the United States may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law. We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). Catch employs industry-standard encryption protocols to protect your email data during transmission and storage. This ensures that your sensitive information remains secure and confidential.

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Access Control: Access to the stored data, including potentially unsafe emails, is strictly controlled and restricted to authorized personnel only. We implement access controls and regularly monitor access to safeguard your data.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
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Retention Period: Unsafe emails are retained in our backend AWS database for a limited period, strictly for the purpose of enhancing email safety. We retain this data for as long as necessary to fulfill our security objectives.

7. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect data from or market to children under 18 years of age.  No person under 13 years of age is permitted to use the Services.  We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us through our Contact Us page.

8. WHAT ARE YOUR PRIVACY RIGHTS?

You may review, change, or terminate your account at any time.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Account Information

‍If you would at any time like to review or change the information in your account or terminate your account, you can use this link.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

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9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

10. DO WE MAKE UPDATES TO THIS NOTICE?

We will update this notice as necessary to stay compliant with relevant laws.

11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at Legal@getcatch.ai or contact us by mail at:

Catch AI, LLC
30 N Gold St Ste N,
Sheridan, WY 82801,
United States
Phone: 5097682249

12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please fill out and submit a data subject access request.

13. User-Directed Email Forwarding Policy

We forward emails on your behalf only when explicitly instructed by you.

At Catch, we respect the autonomy and privacy of your email communications. Our services include features that allow you to forward emails to either the Catch team or a trusted contact of your choice. This function is only activated when you, as the user, explicitly click on the 'Send to Catch' or 'Send to Trusted Contact' buttons within our interface. It's crucial to understand that these actions are entirely under your control. When you select one of these options, you are giving us explicit consent to forward the specific email to your designated recipient—either for further assistance from our team or for sharing with someone you trust. This process is an integral part of our commitment to maintaining a transparent, user-driven approach to email management, ensuring you always have the final say in how your emails are handled and distributed. We take this responsibility seriously and assure you that no email forwarding occurs without your direct instruction and consent, aligning with our dedication to upholding your privacy and control over your personal communications.

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